Data Protection

DATA PROTECTION

1) INTRODUCTION AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data are all data that can be used to personally identify you.

1.2 The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is MFT Bodyteamwork GmbH, Holetschekgasse 60, 1210 Vienna, Austria, Tel.: +43 660 2390050, E-Mail: office@mft-bodyteamwork.com. The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

2.1 When you simply use our website for informational purposes (i.e., if you do not register or provide us with information), we only collect data that your browser transmits to the server (so-called “server logfiles”). When you access our website, we collect the following data that are technically necessary for us to display the website:

The website you visited
Date and time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (possibly in anonymized form)

The processing takes place in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no transfer or other use of the data. However, we reserve the right to check the server logfiles retrospectively if there are concrete indications of illegal use.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party). You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser's address bar.

3) COOKIES
To make visiting our website attractive and to enable the use of certain functions, we use cookies, which are small text files placed on your device. Some of these cookies are automatically deleted when you close your browser (so-called "session cookies"), while others remain on your device longer to save page settings (so-called "persistent cookies").
If individual cookies we use also process personal data, the processing occurs in accordance with Art. 6 (1) (b) GDPR either for the performance of the contract, pursuant to Art. 6 (1) (a) GDPR in the case of consent given, or pursuant to Art. 6 (1) (f) GDPR to protect our legitimate interests in the best possible functionality of the website.

You can set your browser to be informed about the setting of cookies and to decide individually on their acceptance or to exclude the acceptance of cookies for certain cases or generally.

Please note that the functionality of our website may be limited if you do not accept cookies.

4) CONTACTING US
In the context of contacting us (e.g., via contact form or email), personal data will be processed exclusively for the purpose of processing and responding to your inquiry and only to the extent necessary.

The legal basis for the processing of this data is our legitimate interest in responding to your inquiry in accordance with Art. 6 (1) (f) GDPR. If your contact aims at a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal retention obligations to the contrary.

5) USE OF CUSTOMER DATA FOR DIRECT ADVERTISING

5.1 Subscription to our Email Newsletter
When you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send the newsletter is your email address. Providing additional data is voluntary and will be used to address you personally. For the newsletter dispatch, we use the so-called double opt-in procedure, which ensures that you will only receive newsletters after explicitly confirming your consent to receive the newsletter by clicking a verification link sent to the provided email address.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 (1) (a) GDPR. We will also store your IP address registered by your Internet Service Provider (ISP) and the date and time of your subscription to trace any potential misuse of your email address later. The data we collect during your newsletter subscription will be used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by contacting the responsible party mentioned above. After unsubscribing, your email address will be immediately removed from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve additional data use that is legally permissible and about which we inform you in this declaration.

5.2 CleverReach

The dispatch of our email newsletters is handled by the following provider: CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany.
Based on our legitimate interest in effective and user-friendly newsletter marketing, we will forward the data you provided during the newsletter registration to this provider in accordance with Art. 6 (1) (f) GDPR, so that they can manage the newsletter dispatch on our behalf.
Subject to your explicit consent in accordance with Art. 6 (1) (a) GDPR, the provider will also conduct statistical success evaluations of newsletter campaigns using web beacons or tracking pixels in the emails sent, measuring open rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) will also be collected and analyzed but will not be merged with other data sets.
You can revoke your consent to newsletter tracking at any time with effect for the future.
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits unauthorized disclosure to third parties.

6) DATA PROCESSING FOR ORDER FULFILLMENT
As far as necessary for contract fulfillment related to delivery and payment purposes, the personal data we collect will be shared in accordance with Art. 6 (1) (b) GDPR with the appointed shipping company and the designated financial institution.

If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact details (name, address, email address) you provided during ordering to inform you personally about upcoming updates within the legally required period in accordance with our legal obligations under Art. 6 (1) (c) GDPR through appropriate communication channels (e.g., by post or email). Your contact details will be used strictly for communications regarding updates we owe and will only be processed for this purpose as far as necessary for the specific information.

To process your order, we also cooperate with the following service providers who assist us, wholly or partially, in fulfilling concluded contracts. Certain personal data will be transmitted to these service providers as outlined below.

7) WEB ANALYSIS SERVICES

7.1 Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your usage of our website.

By default, when visiting the website, Google Analytics 4 sets cookies, which are small text files stored on your device that collect certain information. This information includes your IP address, which Google shortens to exclude the last digits to prevent direct identification.

The information is transmitted to Google servers and further processed there. This may also involve transfers to Google LLC based in the USA.

Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activities for us, and provide additional services related to website and internet usage. The shortened IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data. The data collected through Google Analytics 4 is stored for a duration of two months and then deleted.

All the processing described above, particularly the setting of cookies on the device used, occurs only if you have given us your explicit consent in accordance with Art. 6 (1) (a) GDPR. Without your consent, the use of Google Analytics 4 will not occur during your visit. You can revoke your consent at any time for the future. To exercise your right of revocation, please disable this service using the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our website visitors' data and prohibits unauthorized sharing with third parties.

For further legal information regarding Google Analytics 4, please visit: Google Privacy Policy and Partner Sites Policy.

Demographic Characteristics Google Analytics 4 utilizes the special function "demographic characteristics," which can generate statistics about the age, gender, and interests of website visitors. This is done by analyzing advertising and information from third parties. This allows for the identification of target groups for marketing activities. However, the collected data cannot be assigned to any specific person and will be deleted after being stored for two months.
Google Signals As an extension of Google Analytics 4, this website may use Google Signals to create cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may analyze your usage behavior across devices, subject to your consent for the use of Google Analytics as per Art. 6 (1) (a) GDPR, and create database models, including cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can disable the "Personalized Advertising" feature in your Google account settings. For instructions, please follow this page: Personalized Advertising. Further information about Google Signals can be found here: Google Signals.

User IDs As an extension of Google Analytics 4, the "User IDs" feature may be used on this website. If you have consented to the use of Google Analytics 4 as per Art. 6 (1) (a) GDPR, created an account on this website, and log in on various devices with that account, your activities, including conversions, can be analyzed across devices.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with European data protection standards.

7.2 Google Tag Manager
This website uses the "Google Tag Manager," a service from the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as "Google").

The Google Tag Manager provides a technical foundation for bundling various web applications, including tracking and analysis services, and allows them to be calibrated, controlled, and conditionalized through a unified user interface. The Google Tag Manager itself does not store or read information on user devices. The service also does not perform independent data analyses. However, your IP address may be transmitted to Google when the page is accessed and may be stored there. A transfer to Google LLC servers in the USA may also occur.

This processing only occurs if you have given us your explicit consent in accordance with Art. 6 (1) (a) GDPR. Without this consent, the use of Google Tag Manager will not occur during your visit. You can revoke your consent at any time for the future. To exercise your right of revocation, please disable this service using the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized sharing with third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with European data protection standards.

8) RETARGETING / REMARKETING AND CONVERSION TRACKING

8.1 Meta Pixel
Within our online offering, we use the "Meta Pixel" service from the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Meta").

When a user clicks on one of our advertisements on Facebook and/or Instagram, the "Meta Pixel" expands the URL of our linked page with a parameter. This URL parameter is then entered into the user's browser through a cookie set by our linked page after redirection.

This allows Meta to identify visitors to our online offering as a target audience for displaying advertisements (so-called "Ads"). Accordingly, we use this service to show the Facebook and/or Instagram ads we run only to those users who have shown interest in our online offering or who exhibit specific characteristics (e.g., interests in particular topics or products determined based on the visited web pages), which we transmit to Meta (so-called "Custom Audiences").

Additionally, the "Meta Pixel" can track whether users were redirected to our website after clicking on an advertisement and what actions they take there (so-called "Conversion Tracking").

The data collected is anonymous to us, meaning we cannot draw conclusions about the identity of the users. However, the data is stored and processed by Meta, allowing for a connection to the respective user profile, and Meta can use the data for its own advertising purposes.

All the above-described processes, especially setting cookies to read information from the device used, will only occur if you have given us your explicit consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time for the future by disabling this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized sharing with third parties.
The information generated by Meta is typically transmitted to a Meta server and stored there; this may also involve transmission to Meta Platforms Inc. servers in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

8.2 Google Ads Remarketing
This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

To this end, Google sets a cookie in your device's browser, which automatically enables interest-based advertising based on a pseudonymous cookie ID and the pages you have visited. Further data processing only occurs if you have consented to Google linking your internet and app browsing history with your Google account and using information from your Google account to personalize ads you view on the web. If you are logged into Google while visiting our website, Google uses your data along with Google Analytics data to create and define audience lists for cross-device remarketing. Your personal data is temporarily linked with Google Analytics data to form audiences. This may also involve the transmission of personal data to Google LLC servers in the USA.

All the above-described processes, particularly setting cookies to read information from the device used, will only occur if you have given us your explicit consent in accordance with Art. 6 (1) (a) GDPR. Without your consent, the use of retargeting technology will not occur during your visit.

You can revoke your consent at any time for the future. To exercise your right of revocation, please disable this service in the "Cookie Consent Tool" provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

8.3 LinkedIn Insight
This website uses retargeting technology from the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

This enables targeted personalized advertising to visitors of our websites who have already shown interest in our shop and our products. The display of advertisements is based on cookie-based analysis of past and current user behavior, without storing any personal data. In cases of retargeting technology, a cookie is stored on your computer or mobile device to collect pseudonymized data about your interests and thus tailor advertising to the stored information. These cookies are small text files stored on your computer or mobile device, allowing ads that correspond to your product and information interests to be displayed.

All the above-described processes, especially setting cookies to read information from the device used, will only occur if you have given us your explicit consent in accordance with Art. 6 (1) (a) GDPR. Without your consent, the use of retargeting technology will not occur during your visit.
You can revoke your consent at any time for the future. To exercise your right of revocation, please disable this service in the "Cookie Consent Tool" provided on the website.
8.4 Google Ads Conversion Tracking
This website uses the online advertising program "Google Ads" and within Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to attract attention to our attractive offers on external websites using advertisements (so-called Google AdWords). We can determine how successful the individual advertising measures are based on the data from the advertising campaigns. This is aimed at showing you advertisements that are of interest to you, making our website more appealing to you, and achieving a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an ad served by Google. Cookies are small text files stored on your device. These cookies generally expire after 30 days and do not serve personal identification. If a user visits specific pages on this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers are informed of the total number of users who clicked on their ad and were redirected to a page that has a conversion tracking tag.

However, they do not receive any information that would allow them to identify users personally. The use of Google Ads may also involve the transmission of personal data to Google LLC servers in the USA.

For details on the processing initiated by Google Ads Conversion Tracking and how Google handles data from websites, please refer to: Google Policies.

All the above-described processes, particularly setting cookies to read information from the device used, will only occur if you have given us your explicit consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time for the future by disabling this service in the "Cookie Consent Tool" provided on the website.

You can also permanently oppose the setting of cookies through Google Ads Conversion Tracking by downloading and installing the browser plug-in available at the following link: Google Ads Plugin.

Please note that certain features of this website may not be used or may be limited if you disable the use of cookies.
Google's privacy policy can be found here: Google Privacy Policy.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

9) SITE FUNCTIONALITIES

9.1 Vimeo
This website uses plugins to display and play videos from the following provider: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA.

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers to load the plugin. Certain information, including your IP address, is transmitted to the provider in this process. If the playback of embedded videos is started via the plugin, the provider also sets cookies to collect information about user behavior, generate playback statistics, and prevent abusive behavior.

If you are logged into a user account with the provider during your visit, your data will be directly associated with your account when you click on a video. If you do not want this association with your account, you must log out before clicking the play button.

All of the above-mentioned processes, especially setting cookies to read information from the device used, will only occur if you have given us your explicit consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time for the future by disabling this service in the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

9.2 YouTube
This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Data may also be transmitted to: Google LLC, USA.
When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers to load the plugin. Certain information, including your IP address, is transmitted to the provider in this process. If the playback of embedded videos is started via the plugin, the provider also sets cookies to collect information about user behavior, generate playback statistics, and prevent abusive behavior.

If you are logged into a user account with the provider during your visit, your data will be directly associated with your account when you click on a video. If you do not want this association with your account, you must log out before clicking the play button.

All of the above-mentioned processes, especially setting cookies to read information from the device used, will only occur if you have given us your explicit consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time for the future by disabling this service in the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

10) TOOLS AND MISCELLANEOUS
Cookie Consent Tool
This website uses a so-called "Cookie Consent Tool" to obtain effective user consents for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is presented to users as an interactive user interface when accessing the site, allowing them to give consent for specific cookies and/or cookie-based applications by checking boxes. With this tool, all cookies/services requiring consent will only be loaded if the respective user has granted the appropriate consents by checking the boxes. This ensures that such cookies are only set on the user's device if consent has been given.

The tool sets technically necessary cookies to store your cookie preferences. Generally, personal user data is not processed in this context.

If, in individual cases, the processing of personal data (such as the IP address) occurs for the purpose of storing, assigning, or logging cookie settings, this is done in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in a legally compliant, user-specific, and user-friendly consent management for cookies and thus in a legally compliant design of our online presence.

Another legal basis for processing is also Art. 6 (1) (c) GDPR. As the data controller, we are legally obligated to make the use of technically unnecessary cookies dependent on the user's consent. If necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For more information about the operator and the settings of the Cookie Consent Tool, you can find it directly in the respective user interface on our website.

11) RIGHTS OF THE DATA SUBJECT

11.1 The applicable data protection law grants you the following rights against the data controller regarding the processing of your personal data (information and intervention rights), with reference to the legal basis for each exercise of these rights:

Right to information according to Art. 15 GDPR;
Right to rectification according to Art. 16 GDPR;
Right to erasure according to Art. 17 GDPR;
Right to restriction of processing according to Art. 18 GDPR;
Right to notification according to Art. 19 GDPR;
Right to data portability according to Art. 20 GDPR;
Right to withdraw consents given according to Art. 7 (3) GDPR;
Right to lodge a complaint according to Art. 77 GDPR.

11.2 Right to Object
If we process your personal data based on our overriding legitimate interest, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.

If you exercise your right to object, we will cease processing the relevant data. However, further processing may still be permitted if we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes. You can exercise this right as described above.
If you exercise your right to object, we will cease processing the relevant data for direct marketing purposes.

12 DURATION OF STORAGE OF PERSONAL DATA
The duration of the storage of personal data is determined based on the respective legal basis, the purpose of processing, and, if applicable, the respective statutory retention period (e.g., commercial and tax retention periods).

When processing personal data on the basis of explicit consent in accordance with Article 6(1)(a) GDPR, the data concerned will be stored until you withdraw your consent.

If statutory retention periods exist for data processed under contractual or quasi-contractual obligations based on Article 6(1)(b) GDPR, the data will be routinely deleted after the retention periods expire, provided that they are no longer necessary for contract fulfillment or initiation and/or we have no legitimate interest in further storage.

When processing personal data on the basis of Article 6(1)(f) GDPR, the data will be stored until you exercise your right to object in accordance with Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

When processing personal data for the purposes of direct marketing based on Article 6(1)(f) GDPR, the data will be stored until you exercise your right to object in accordance with Article 21(2) GDPR.

Unless otherwise specified in this statement regarding specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.